Known Issue - Updating from v7.4.2 or v7.4.3 to v7.4.4

 
KNOWN ISSUE:
The following error appears when using the RadiantOne web UI for applying the v7.4.4 patch. This error is only seen when updating from v7.4.2 or v7.4.3 to v7.4.4 using the web UI.
 
ERROR com.rli.install.web.filters.ExceptionFilter:36 - Caught unexpected exception.
org.apache.jasper.JasperException: /WEB-INF/jsp/update_progress.jsp (line: [25], column: [52]) Unterminated [<c:url] tag
at org.apache.jasper.compiler.DefaultErrorHandler.jspError(DefaultErrorHandler.java:41) ~[apache-jsp-8.5.40.jar:8.5.40]
at org.apache.jasper.compiler.ErrorDispatcher.dispatch(ErrorDispatcher.java:291) ~[apache-jsp-8.5.40.jar:8.5.40]
at org.apache.jasper.compiler.ErrorDispatcher.jspError(ErrorDispatcher.java:97) ~[apache-jsp-8.5.40.jar:8.5.40]
at org.apache.jasper.compiler.Parser.parseOptionalBody(Parser.java:1006) ~[apache-jsp-8.5.40.jar:8.5.40]
at org.apache.jasper.compiler.Parser.parseCustomTag(Parser.java:1291) ~[apache-jsp-8.5.40.jar:8.5.40]
 
SOLUTION:
For Linux:
Use the command line method to apply the patch. This also fixes the problem so the web UI can be used to apply future patches. 

From command line, navigate to your RadiantOne installation /bin folder and run the following command to apply the patch:
setup.[bat|sh] --mode update --file <full path to the 7.4 archive>

For example:
setup.sh --mode update --file downloads\radiantone_7.4.4_update_linux_64.tar.gz

 
For Windows:
There are two options:

Option 1 (preferred): Use the command line method to apply the patch. This also fixes the problem so the web UI can be used to apply future patches. 

From command line, navigate to your RadiantOne installation /bin folder (e.g. C:\radiantone\vds\bin) and run the following command to apply the patch:
setup.[bat|sh] --mode update --file <full path to the 7.4 archive>

For example:
C:\radiantone\vds\bin>setup.bat --mode update --file C:\Downloads\radiantone_7.4.4_update_windows_64.zip

 
Option 2: Manually replace the v7.4.3 install.war from the v7.4.4 patch files before running the web UI update installer.

Unzip the radiantone_v7.4.4_update_windows_64.zip file and navigate to <v7.4.4_unzip_location>\vds\apps\web. Copy install.war and override this file in your v7.4.3 install location (e.g. C:\radiantone\vds\apps\web).  Then, run C:\radiantone\vds\bin\setup.bat and run the patch installation.
 
 
Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.

Articles in this section