Support Help and Information

How to Use the Support Portal

• Welcome to the Radiant Logic Support Portal
• Support Priority and Response Times
• Can I get notified when changes are made to sections in the help center?
• Enable your team members to view and edit your support tickets
• Ticket History & Portal Changes

Internal Documents

• Add bulk users for testing in AD
• Performance Testing Tools
• SMTP Authentication Fails on Port 587 in FID Console

Radiant Logic Product Support Policy

• Radiant Logic - Product Support Policy

Surveys

• Enquêtes Net Promoter Score (NPS)